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Job Title:    Location:

Graduate IT Support Consultant x 3  [25/07/2018]


Graduate IT Support Consultant(×3)
 
Description: Are you a switched on, enthusiastic people person who has a passion for technology and solving problems
who can deliver great customer service?
Our client is looking for a full time IT Support Consultant with a good degree, not necessarily in IT, to
join their Service Desk team to provide clients with first line technical support. Previous IT experience is not
essential, as full training is provided – an ability to prioritise and a desire to help people are more important
skills.
You will be speaking to clients on a daily basis and working to fix issues on equipment and software remotely
with involvement in project work and providing an excellent service for our clients.
This is a fantastic opportunity for a talented individual to kick-start their IT career. Working in an outsourced
environment means that learning is accelerated and career progression within the company can be fast.
Are you:-
2.1 or above degree (IT related not essential).
A self starter who enjoys finding elegant solutions to complex issues.
A natural problem solver with excellent communication and customer service skills.
Have the ability to use your own initiative with the knowledge that you are part of a strong team.
Ability to prioritise and manage multiple conflicting priorities requiring collaboration with multiple teams
across the company.
A passion to learn and be involved with a progressive company
Our client was founded in 2001 it is an established IT support company who’s reputation alone has allowed
the company to grow and support small to medium size enterprises. Their main client base work in
interesting and exciting areas such as professional services and the start-up biotech industries.
We understand that people matter and make a difference, not only to our clients company but also to its clients.
There is a strong ethos of helping and supporting colleagues and we encourage autonomy and selfdevelopment within a friendly and supportive environment.
Service Desk staff are encouraged to work towards industry-recognised qualifications. Support and an
environment conducive to learning is provided as well as all training materials and an exam bonus for each
qualification gained.
Accelerated learning within the role will allow the right person to develop a comprehensive IT support skill
set in a very short time and progression through the company. Are client is offering a great working environment and
are located next to the new Cambridge North station with easy road and rail links and onsite parking.
This is an exciting new beginning for the right candidate...….apply today

Please send CV to nickykelly@higginsrecruitment.co.uk



Job Type:
Permanent

Location:
Cambridgeshire

Salary:
25000

Date available:
ASAP

Company:
Higgins Recruitment Limited

Company Description:
[n/a]

Company Website:
http://www.higginsrecruitment.co.uk/

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