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Higgins Recruitment

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Outbound Sales Operator Temp to Perm  [09/05/2018]

Outbound Sales Operator
Outbound Sales Operator - Immediate Start
Working hours: Monday to Friday 8am – 5pm @ £7.83 p/hr
Job Description:
Outbound Operator required on a temporary on going contract. The outbound operator will be working directly with customers and delivering outstanding customer service to all existing and new customers.
Duties and Responsibilities within the role:
- Customer enquiries and requests to be dealt with in a professional and timely manner, following all company procedures
- Communication with new business to business clients through all methods (telephone, post and telephone)
- Maintaining daily, weekly and monthly statistical reports
- Improvement of member experience through the continuous development of customer service.
Person Specification:
The candidate will show desire to work in a busy environment with demanding customers. Excellent communication and problem solving skills preferable with previous experience dealing with outbound sales calls.
Required skills:
- Excellent written and verbal communication skills
- Outstanding problem solving skills
- Previous experience in a similar role
- Experience dealing with customers in a demanding environment
- Knowledge of communication methods for international customers.
Preferable skills:
- One Year experience in a customer service role
- GSCE qualified
- Ability to multitask in the working environment
HRL - Higgins Recruitment Is an Employment Agency


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Higgins Recruitment Limited

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